Warning message

Mean Menu style requires jQuery library version 1.7 or higher, but you have opted to provide your own library. Please ensure you have the proper version of jQuery included. (note: this is not an error)

Welfare Services Awareness Training

Welfare Services Awareness Training


One in five people have mental health issues in our community. Stress affects many people. The CFA knows that from time to time CFA volunteers and paid personnel will develop an emotional response to an emergency event. And sometimes they will not cope well with exposure to these types of events, as well as the added pressures from their personal life.

CFA understands that members can be emotionally affected by emergency events and so it has put in place three types of Welfare Services providers to help.

This includes:

1. Peers who volunteer their time and are also Firefighters or colleagues.

2. A network of chaplains.

3. A network of psychologists and norm_alec.jpgcounsellors. 

This training package has been developed to educate CFA members about the resources that are available to them and their family during times of need.


The objectives of this training are to:

• Raise awareness among volunteers and paid personnel that the likelihood of exposure to a traumatic incident is high.

• Communicate to volunteers and paid personnel about the Welfare Services support that is available.

• Contribute to good mental health and personal resilience of volunteers and paid personnel

• Inform members and their families that if their natural resilience is affected that seeking support early, can help them recover quicker.


This training aims to increase awareness and acceptance of the Welfare Services available to members, to make members feel comfortable about the need to seek help, and to make them aware of what signs they need to look out for in themselves, and with family and friends.


For further information contact your local Peer Coordinator, or a Wellbeing Services Advisor on 03 9262 8560.